I purchased a ticket from you all and you never paid the airlines. When I got to Istanbul I was stranded and had to pay extra to get on a flight. Although I should have been reimbursed all of my money (I think because I am young black female customer I have been...Read more
I booked a flight to England and Norway plus a Cruise on Hurtigruten Cruise Lines in August 2016 thru CheapOair and bought travel insurance through tripmate " But before the departure date I also took a 10 day trip to Washington DC the trip wiped me out with the time...Read more
I've worked with Cheapoair (Fareportal) many months back. What I'm about to tell you is the truth about this company. When you book a flight reservation from A to Z, the price the Agent would qoute you is including a service fee. For example, the actual ticket cost is...Read more
Fareportal Customer Care Review
Í had the same problem too. They just say"we do apologize and we'll give u a call "that's a fake company.don't ever make a flight purchase There.
Plz don't be fooled by the name their services are crappy and they overcharge and you are better off going straight to airlines ticket booth, all therepresentive are in India they purposely hang up on you when you ask for refund they are unprofessional all across the board.
Fareportal Work Experience Review
I am a ex employee of fareportal it is such a pathetic company. From last 10 months I am waiting for my releiving letter still not got it ..everytime they require some documents or some approval.if they can't satisfy the ir employees then we can understand how much they will care for consumers or travellers.
I booked over the phone I just told them to fix miss spalling on my first name now it's over two weeks they didn't fixed yet they have very very bad customer service
Cheapoair is garbage. I am utterly dismayed how terrible the customer service is. My initial agent I spoke with was less that helpful. So I asked to be transferred to a supervisor. When the supervisor answered she acted as if I was interrupting and or disturbing her. I...Read more
Awful customer service....Go to Google Flights for a much better deal. This started out with a ticket price of $347 and when I needed to change the flight they wanted $800.00 total for a one way ticket from Colorado Springs to Dallas, Texas. I found a flight for $58.00...Read more
I didn't like
I booked a one week vacation package with Cheapoair. (air and hotel) to Jamaica. paid $4220.91 for my husband and myself. Upon arrival to the hotel, Azul Sensatori,a5 star remodeled hotel , the manager told us that we do not have a reservation and the hotel is solid...Read more
I didn't like
- Frequent traveller
- Never had this problem before
- Waiting for them to fix the problem
You booked my son a flight from USA to Peru, misspelled his first name, refuse to change it at less we pay $400 extra on top of the $800 plus we already payed. Make him lose the flight and said he will get no refund and just forfeit the ticket,sorry. What kind of...Read more
Wow, i wish i have read the review before i nade yhe mistake of using chipoair. I was actually on the phone getting uncompany ticket for 8 yr old minor. He us coming from portland, organ to newport news, va. I understand that there were limited on ticket cause it...Read more
I am writing to you because I have been very unsuccessful at helping my mother get her correct name put on her booking. The mistake was made by Cheap O Air and we have been trying for over a month to get this resolved. We call everyday several times a day with no...Read more
I purchase 2 tickets and I canceled in lkess than 24 hours.I get a confirmation e-mail with my refund well I have wait 27 days and I still not getting my refund.I have call over 48 times talking with supervisors who said they will call my back in 24 hours and never...Read more
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